+44(0) 1204 308368








Connect With Us!

About us – Critical Incident Stress Management

KRTS Power to Recover® workplace trauma solutions and Critical Incident Stress Management, help any organisation, large or small, to strategically prepare for and respond to workplace trauma.

 

Many organisations feel out of their depth when it comes to managing psychological trauma. It is a highly specialised area but this doesn’t mean that people should feel confused about what to do or why they should take an action. Our guiding principle is to demystify, simplify and appropriately educate, developing a collaborative partnership with our customers and assisting them in crucial policy making decisions.

Benefits

Early intervention can reduce the costs of sickness absence and problems with retention

Effective treatments are targeted where most needed and the stigma of accepting help is reduced

Supportive management involvement leads to organisational empowerment whilst employees feel valued and better motivated

Services

Strategic<br />
Trauma<br />
Consultancy

Strategic
Trauma
Consultancy

The appropriate strategic management of a traumatic event enables an organisation to prepare for, and deal with, any event that threatens to damage not only individual employees’ health and welfare but also the organisation’s reputation and ability to deliver products and services.

Pre-incident<br />
training

Pre-incident
training

Proactive training can minimise the impact of a traumatic event and help both the individuals and the business recover effectively. Training can build resilience in employees and can foster recovery as trained managers provide psychological first aid and appropriate referral to professional services.

Blended e-health trauma programme

Blended e-health trauma programme

The KRTS Power to Recover® early intervention programme is a 7 step system, made up of  a unique blend of online modules and specialist personal coaching, that takes people that have experienced a traumatic event from feeling overwhelmed, out of control and helpless to being empowered, informed and active in their recovery.

Contact us for an informal discussion




Critical Incident Stress Management

Our Expertise

Understanding and managing the pressures of actually dealing with major incidents and a 24/7 crisis response service within a police setting means we’re not just basing our advice on paper exercises. We bring a solid, reliable and clear focus to the area of strategic planning and operating processes.

 

We understand about working within challenging cultures and about building resilience in high-risk environments, including reducing the risks of vicarious and cumulative trauma.

 

Our experience of sensitively managing workplace trauma from the positions of operational functioning, managers and colleagues as well the individuals directly affected allows for a holistic approach that benefits all involved.

police-service-background
40-years-experience

All our services are based on a breadth of experience that would be difficult to match. This experience was developed following around 40 years of practical hands on experience at the sharp end of managing traumatic events. It spanned the complete spectrum of trauma from crisis intervention as an incident unfolded, through early intervention in the critical first days and weeks, right up to clinical experience working with survivors many years after the events that triggered their Post Traumatic Stress Disorder.

 

All this real-world expertise is underpinned by an excellent academic and theoretical knowledge that keeps us at the cutting edge of the field.

power to recover book

POWER TO RECOVER: A Complete Guide to Managing Psychological Trauma at Work
By Liz Royle and Catherine Kerr

book-cover

INTEGRATING EMDR INTO YOUR PRACTICE
By Liz Royle and Catherine Kerr

nickerson-book

“PEOPLE LIKE ME DON’T GET MENTALLY ILL: Social Identity Theory, EMDR and the Uniformed Services”
By Liz Royle

pfoa-book-cover

“POLICE FIREARMS OFFICERS AND PSYCHOLOGICAL TRAUMA: THEIR PERCEPTION OF TRAUMA SUPPORT SERVICES”
By Liz Royle

counselling-and-psychotherapy-book

“THE SAGE HANDBOOK OF COUNSELLING AND PSYCHOTHERAPY”
By Colin Feltham, Terry Hanley and Laura Anne Winter

How KRTS Power to Recover® helps post traumatic stress

faq
What should we consider when planning for a critical incident?

Every setting is unique and brings its own risks and protective factors so a good initial assessment of these is vital to the effectiveness of any strategy. Following this assessment, organisations may take steps to build resilience, prepare post-incident procedures and train employees in trauma recovery or psychological first aid.

How do I tell what kind of incidents might be traumatic?

There are often indicators that a particular event may prove traumatic for some or all involved in it, for example where individual safety is compromised, intense helplessness, loss of control or horror is experienced, high levels of distress are provoked or there are sudden, shocking changes to “normal” life.

Can people be trained to withstand trauma?

If people are drilled in processes and know how to react during an incident, this will help them to be resilient and “bounce back” effectively. Understanding the nature of traumatic stress and helpful coping strategies can ensure they are taking their part in healthy behaviours and feel in control of their recovery.

How do I help my employees after a traumatic event?

Your managers play a key role in supporting affected staff in the days and weeks after the incident and can be trained in how to manage an effective recovery and rehabilitation to the workplace. They should be supported by specialist mental health services for those who need a professional referral.

Can people recover from trauma?

Yes! In fact many people go on to experience a phenomenon called post traumatic growth where they can feel stronger and even have a more fulfilling life. However before then, traumatic stress reactions can be very distressing and disturbing and it’s important to provide early critical incident stress management support in order to best facilitate a full recovery.

Is counselling the right thing to provide after trauma?

For most people, supportive counselling will not be helpful after a traumatic event. Psychological first aid and trauma-focused treatments are more appropriate and should always provide education about the trauma response and strategies to manage and reduce symptoms.

Client Testimonials

Case studies

in-house-crisis-response

Building an in-house crisis response team in the National Health Service

As an NHS Acute Hospital Trust, we had a specific need to support the wellbeing of our staff after traumatic events.

training

Training

The challenge was to train members for a national team that would be responding to a variety of traumatic events.

strategic-trauma-consultancy-case-study

Strategic Trauma Consultancy

We were recommended to KRTS International as we wanted to look at formalising our policies and procedures to enable us to…